Acceptable Use Policy

Contacting businesses about a product or service that is plausibly relevant to their work, from a real named person, at a real company, with a real way to reply and a real way to opt out.

A truthful sender name and company; a valid physical mailing address in your settings, which is appended to outgoing email; subject lines that describe the message honestly; and an opt-out path in every send. Outboundbase will not send until your sender name and mailing address are on file.

Any address or domain on your opt-out list is blocked before sending, every time, with no way to override it in the product. Rejecting a draft ends that person's sequence. Do not attempt to work around a suppression by re-add a contact under another address.

Purchased, scraped, or rented consumer lists. Emailing private individuals at personal addresses. Deceptive identities, spoofed domains, or misleading subject lines. Anything illegal, hateful, harassing, or adult. Regulated pitches you are not licensed to make — securities, lending, insurance, medical or legal advice. Chain sends to the same recipient after a clear no. Volume that outruns your domain's sending reputation.

Outboundbase gives you the controls — opt-out enforcement, sending caps, per-draft approval. Deciding who to contact and what to claim is yours. You are the sender of record and remain responsible for compliance with the laws that apply to you and your recipients.

Accounts that breach this policy may be rate-limited, suspended, or closed without refund. We act faster where a breach threatens other customers' deliverability.